Analysis of the influencing factors of medication compliance and the intervention effect of intelligent pharmacist platform

Sun Yanting; Wang Siqi; Li Liucheng; Chen Bo; Wang Yuzhen; Hu Qianqian; Wang Chen; Chen Qin; Kan Liandi

doi:10.3760/j.issn.1673-4777.2025.04.022

Abstract：Objective To explore the effect of intelligent pharmacist platform on patients'medication compliance.Methods A total of 500 patients with underlying diseases and taking drugs in the outpatient department of Sir Run Run Shaw Hospital,School of Medicine,Zhejiang University from June 3 to December 3,2023 were randomly recruited.According to whether the intelligent pharmacist platform was used,the patients were divided into the non-intelligent pharmacist platform group(250 cases)and the intelligent pharmacist platform group(250 cases).The medication adherence was assessed by questionnaires covering the content of Morisky-Green scale and telephone follow-up,and the factors of medication adherence were analyzed.Results The medication compliance of patients aged 60-70 years old in the intelligent pharmacist platform group was the best,and the medication compliance of patients aged＜60 years old was the worst(all P＜0.05).In the intelligent pharmacist platform group,the medication compliance of patients with bachelor's degree or above was the best,and the medication compliance of patients with junior high school education was the worst;while,in the non-smart pharmacist platform group,the medication compliance of patients with college education was the best,and the medication compliance of patients with primary school education or below was the worst(all P＜0.05).The medication compliance of patients living alone in the intelligent pharmacist platform group was higher than that of patients living alone,and the medication compliance of patients living alone in the non-intelligent pharmacist platform group was better than that of patients living alone(both P＜0.05).The medication compliance of patients with ≥ 3 kinds of drugs was better than that of patients with＜3 kinds of drugs in both groups(both P＜0.05).Except for the item of age＞80 years old in this study,the scores of medication compliance of other influencing factors in the intelligent pharmacist platform group were higher than those in the non-intelligent pharmacist platform group,and the differences were statistically significant(all P＜0.01).The medication compliance score of the intelligent pharmacist platform group was significantly higher than that of the non-intelligent pharmacist platform group[(6.9±1.3)scores vs(4.8±2.2)(P＜0.001).Conclusion The application of intelligent pharmacist platform can improve the medication compliance of patients.