Analysis of Medical Personnel's Satisfaction with Medical Service Prices and Influencing Factors
Zhang Jia
Pan Jie
Wu Kan
Abstract：Objective To understand medical personnel's satisfaction with medical service prices and its influencing factors.Methods A random sampling method was employed to conduct a questionnaire survey among 1 863 medical personnel in public medical institutions in City D,Sichuan Province.Statistical descriptions of the collected key indicators were conducted.The survey results were analyzed using Chi-square test and binary logistic regression.Results The overall satisfaction of medical personnel with medical service prices was 33.3％,with a satisfaction rate of 56.9％for consultation category medical services prices and 42.8％for surgical category service prices.Key factors affecting satisfaction included understanding of medical service price policies,perceived importance of these policies,and patient feedback on unreasonable prices and price influence on medical behavior.Conclusion Medical staff exhibit low satisfaction with medical service prices and have insufficient awareness of related policies.Improvements in satisfaction can be achieved by enhancing medical staff's understanding and sense of identification with the policies,as well as through dynamic adjustments of prices for diagnostic and surgical services.
Keywords：medical service pricespublic healthcare institutionsmedical personnel's satisfaction
Publication Date：2025-07-05
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：5( 61-65 )