Analysis of Cultivating Interpersonal Communication Competence Effect of Physician in Standardized Training of Specialist Physician

Shi Jiaqi; Xiao Yuyin; Xu Jianing; Li Guohong

Abstract：Objective To evaluate the interpersonal communication competence of doctors in 10 dimensions of standardized training for specialized doctors and their communication differences with various groups,and to analyze the existing problems and solutions.Methods The 10-item short-form version of the Interpersonal Communication Competence Scale(ICCS-SF)was used to assess the communication abilities of 395 physicians undergoing training at six specialized physician training bases in Shanghai.Descriptive statistics,chi-square tests,non-parametric tests,and multiple linear regression of methods were employed to analyze the communication status and training status of specialist physicians.Results The maximum score for interpersonal communication competence is 50 points,and the average score for the specialist physicians in this study was 38.0(35.0～41.0)points.The impact of the training on the scores is reflected in the total score and the two sub-dimensions of social relaxation and self-affirmation,with statistically significant differences(P＜0.05).Compared to patients and colleagues,specialized training physicians reported the greatest difficulty in communicating with interdisciplinary teams.Physicians who recognized the importance of communication and those whose training included a greater variety of skills achieved higher ICCS-SF scores(P＜0.001).Conclusion It is necessary to further strengthen the coverage and standardization of training,and pay attention to the cultivation of communication competence between interdisciplinary teams on the basis of attaching importance to the communication competence between doctors and patients.