Thought and Practice of the Third Party Monitoring of Patients' Satisfaction
Abstract：Patients' satisfaction is an important method to measure the outcome of treatment and the quality of medical service.It is also an effective means for the health administrative department to supervise and manage the hospital.Through the summarization of the demerits of the traditional patient satisfaction,the merits of third party monitoring is analyzed.Through taking a large scale tertiary comprehensive hospital as an example,the feasibility of the third party monitoring and its implementation effects are introduced to provide the basis for the third party of other hospitals to carry out monitoring of patients' satisfaction.
Keywords：patients' satisfactionthe third party monitoringdoctor-patient interactiondepth interview
Publication Date：2017-01-01
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：2( 54-55 )