Practical Exploration of Improving Patients' Medical Experience in the Hospital
HAN Chuan-en
Abstract：The hospital carries out "Two-Center on" service to improve service model of the patients' medical experience,which is administration centers on clinical care and medical care staff centers on patient.Firstly,an active service mechanism of administration centered on clinical care is established.Secondly,various measures are taken to establish the high-quality service mechanism of medical care service.Thirdly,treatment process is optimized with information technology.Fourthly,a sustained and in-depth promotion long-term mechanism is established.
Keywords：medical experiencemedical servicevisit process
Publication Date：2017-01-01
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：3( 71-73 )