Analysis on the Evaluation and Regional Difference of Medical Service Quality from the Perspective of High-Quality Development

Cheng Ping; Deng Jing; Zeng Xin

Abstract：Objective:To assess medical service quality in China and analyze its regional difference,so as to provide references for promoting the high-quality development of medical services.Methods:Based on Structure-Process-Outcome(SPO),a comprehensive evaluation index system is established.The hierarchical clustering analysis,Dagum Gini coefficient and Kernel density estimation are utilized to analyze the regional difference and dynamic evolution of medical service quality.Results:The overall trend of medical service quality is upward,but there is a degressive non-equilibrium trend among the"east-mid-dle-west-northeast"regions.The structural quality has significantly improved,while the quality of process and outcome remains at a low level with minimal improvement.The medical service quality in most provinces is relatively low.The largest disparity exists within the east and the smallest exists within the northeast.Discrepancy between the east and northeast is the largest,and those be-tween the northeast and others are rising.The primary source of variation lies in inter-regional differences.There are varying de-grees of polarization throughout the country and its middle,western and northeast areas.Conclusion:The concept of high-quality development of medical services should be implemented,shifting from resource expansion to quality enhancement;promoting region-al synergistic development of medical service quality,and focusing on the improvement of medical service quality in weak areas.