Research on the problems and countermeasures of emergency medical team construction from the perspective of emotional labor
CHEN Ming
SHAO Xiaofeng
WANG Jingtong
WANG Liming
CHEN Hongsong
Abstract：Objective To study the impact mechanism of organizational support,organizational identification of emergency medical team members on emotional labor,put forward countermeasures to promote the construction of emergency medical team.Methods A questionnaire survey was conducted among 206 members of an emergency medical team in Beijing.Independent sample t-test,variance analysis,Pearson correlation analysis were employed.A structural equation model with 3 variables was established and the mediation effect was tested by Bootstrap method.Results The average score of organizational support was(4.50±0.68),the organizational identification was(4.49±0.65)and the emotional labor was(4.32±0.61);there was no significant difference in scores among medical team members with different demographic characteristics(P＞0.05);and there were pairwise and positive correlation between organizational support,organizational identification and emotional labor(P＜0.001).It was also revealed that indirect effect on organizational identification as a partial mediation variable.Conclusion Emergency medical team members have a high level of organizational support,organizational identification and emotional labor.Emergency medical team administrators could promote the emotional labor of medical team members by improving the sense of organizational support and organizational identification.
Keywords：emergency medical teamorganizational supportorganizational identificationemotional labor
Publication Date：2024-04-20
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：5( 205-209 )