A Survey of Family Hospital Bed Service in Pudong New Area of Shanghai from the Perspective of Supply-Demand-Management

Huang Qian; Liu Shanshan; Zhang Shengbing; Ding Yan

doi:10.3969/j.issn.1001-568X.2025.02.0004

Abstract：OBJECTIVE To investigate the development of family hospital bed services in Pudong New Area of Shanghai,to understand the differences in perceptions between supply and demand,to identify influencing factors,and to realise the true implementation of the family hospital bed policy.METHODS It was conducted the offline questionnaire survey in urban,peri-urban,suburban and remote areas of Pudong New Area from August to September in 2022,targeting home hospital bed practitioners,home hospital bed work managers of medical institutions,residents who had not built beds,and home hospital bed patients/family members,and 325 questionnaires were collected in total.RESULTS It was found that the top three abilities needed by family sickbed practitioners were the ability of disease diagnosis,disease management and chronic disease management.The main factors affecting the provision of home bed service were incentive policy,health insurance policy and available clinical programs(limited).The administrators of medical institutions thought that the main reasons that affect the family bed service were the insufficient bed building rate,the insufficient proportion of traditional Chinese medicine service and the non-standard medical history writing.In terms of patients/family members,the first three purposes of setting up family beds were to have doctors pay attention to patients regularly(87.69%),to solve difficulties in seeking medical treatment(80.00%)and to be convenient(80.00%).According to the residents'survey,the demand for home hospital bed service not only wanted to increase the convenience of dispensing medicine,paying fees and accompanying patients,but also had a higher demand for telemedicine,traditional Chinese medicine service and psychological consultation.CONCLUSION To promote the high quality development of family bed service in Pudong,it should focus on three aspects,to enrich the family sickbed service force,to build a team of high-quality talents,to explore multi-party cooperation,and improve residents'awareness.