SWOT Analysis of Hospital at Home Services in Shanghai

Liu Fengyu; Wang Xiaodong; Wang Wei; Qing Linlan; Yu Huimin; Zhao Xinping; Yan Fei

doi:10.3969/j.issn.1001-568X.2024.04.0005

Abstract：OBJECTIVE To comprehensively analyze the development status of hospital at home in Shanghai and put forward tar-geted suggestions,so as to provide reference for the development of hospital at home in other regions.METHODS Qualitative and quantitative methods were used to collect and analyze data.SWOT analysis was used as a framework to explore the internal strengths and weaknesses,and external opportunities and threats of developing hospital at home in Shanghai.RESULTS The strengths of hospi-tal at home in Shanghai lie in the well-developed service network,quality control and management,low economic burden on patients and high satisfaction;the weaknesses lie in the lack of diagnostic and treatment standards,the lack of human resources,insufficient incentives,and the failure to set up a unified information system;the opportunities lie in the high demand for the service by resi-dents and the government's policy support;and the threats lie in the lack of publicity and the residents'high demand for the quali-ty of the service.CONCLUSION Hospital at home in Shanghai should strengthen the service capacity,increase the input of human re-sources,mobilize social forces to participate in service provision,speed up the establishment of a unified information system,and on the basis,increase publicity to get more support from medical insurance policies.