Effect of project management model on comprehensive management quality of emergency human resources in hospi-tal

doi:10.3969/j.issn.1009-6493.2017.28.018

Abstract：Objective:To study the effect of project management model on comprehensive management quality of emergency human resources(HR)in hospital .Methods:A total of 60 cases of medical staff in the outpatient and emergency department in Chengdu Second People's Hospital from March 2014 to January 2015 were selected as the research obj ects,and they were given questionnaires before implementing proj ect management (March 2014),and their group cohesiveness,self evaluation,and job satisfaction were collected and recorded.The HR comprehensive management was carried out when proj ect management model being implemented in the emer-gency department,after which questionnaires were provided to medical staff (January 2015).The result of pro-j ect management was collected and compared with scores before management.Results:After proj ect manage-ment,the scores of teamwork,team consensus,team interaction,team honor among group cohesiveness of medi-cal staff were better than those before management,and the difference was statistically significant(P<0.05). After management,in the self evaluation of medical staff,the scores of thinking himself as manager,actively participating in the ward management,leadership,caring for the development of department and hospital were higher than those before management,and the difference was statistically significant(P<0.05).After project management,the internal and external job satisfaction score of emergency medical staff was(49.5 ±5.4)and (34.3±4.7)respectively,which were higher than (42.6±4.8)and (29.3±3.6)of before project manage-ment,and the difference was statistically significant(P<0.05).Conclusions:Implementing project management model in hospital emergency could effectively increase HR comprehensive management quality,strengthen team cohesiveness,improve the awareness and value of self management of medical staff and increase j ob satisfac-tion.It was beneficial to establish a new pattern of emergency HR management model,thus improving emergen-cy service quality .