Study on construction of humanistic care delivery chain for nursing personnel

doi:10.3969/j.issn.10096493.2015.08.008

Abstract：Objective:To probe into the nursing personnel in every level in humanistic care chain and its influen‐cing factors .Methods:A total of 8 wards in department of internal medicine and surgery department in a hospital were selected by convenient sampling method as the research objects ,and they were randomly divided into ob‐servation group and control group .In observation group ,the humanistic care was implemented for patients ,but also the implementation of humanistic care for nursing managers ,nurses and nursing students .In control group , humanistic care was implemented only for patients .After half a year ,the survey was conducted for two groups of nurses ,nursing students and patients by providing corresponding questionnaire .Results:In observation group , total score of nursing managers caring attributes scale was (98 .19 ± 9 .08) ,nursing personnel care behavior self rating scale score was (108 .01 ± 12 .52) ,the total score of nursing students’ humanity care scale was (179 .74 ± 11 .52) ,patients’ satisfaction score of humanistic care was (77 .57 ± 9 .52);in control group those were respec‐tively (90 .36 ± 12 .27)(101 .02 ± 14 .62)(171 .19 ± 18 .48) and (74 .4 ± 11 .50) ,there was statistically significant difference between two groups (P<0 .05) .The demand dimension of head nurses to respecting others in obser‐vation group was positively related to dimension of nursing personnel respecting others (r=0 .27) ,the score of nurses’ nursing special knowledge and technology was positively related to score of patients providing good technical scores (r= 0 .30) .Conclusion:Implementation of humanistic care for nursing managers ,nurses and nursing students has improved patients’ satisfaction .