A study on the correlation between empathy ability of nursing staff and working environment in the emergency department of the hospitals at the level of grade Ⅲclass A in Guangzhou city
Xu Caihong
Abstract：Objective:To study the correlation between empathy ability of nursing staff and working environment in the emergency de-partment of the hospitals at the level of grade Ⅲclass A in Guangzhou city through the investigation on the perception of the nursing staff. Methods:A questionnaire survey was conducted on 300 on - the - job clinical nurses in the emergency department of 8 hospitals at the lev-el of grade Ⅲclass A in Guangzhou city and the collected data were statistically processed and analyzed by using SPSS19. 0 software. Re-sults:There was statistically significant difference in the comparison of empathy ability between the nurses with different educational back-ground and different employment forms(P ﹤ 0. 05);the score of each dimension of the nurse's perception on work environment and the to-tal score was positively correlated with empathy ability of the nursing staff(P ﹤ 0. 05);the empathy ability of nurses had relation of linear regression and was positively correlated with nurse - patient relationship and communication,teamwork and conflict management modes(P ﹤0. 05). Conclusion:The empathy ability and perception of the nursing staff on work environment is in medium level and the empathy ability of the nurses is influenced by many factors. The nursing managers should make a plan and take effective training measures to enhance the empathy ability of the nurses so as to promote the nurse - patient communication and establish good nurse - patient relationship.
Keywords：Nursing staff of the emergency departmentEmpathyWork environment
Publication Date：2015-01-01
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：3( 35-37 )