Application of mind map in the improvement of the hospitalized patient's satisfaction with nursing service
Mao Huanlong
Abstract：Objective:To explore the effect of application of mind map in the improvement of the hospitalized patient′s satisfaction with nursing service. Methods:Focusing on the improvement of the hospitalized patient′s satisfaction with nursing service,the training group of applying mind map was set up. The theoretical training and scenario simulation practice was applied by using self-designed mind map and the questionnaire survey on high-quality nursing service was conducted,the degree of satisfaction of the hospitalized patients with nursing service was compared before and after application of mind map. Results:There was statistically significant difference in the comparison of the scores of satisfaction of the hospitalized patients before and after the application of mind map (P<0. 05). Conclusion:Application of mind map to the training of nurses and guidance on clinical nursing service can change the way and attitude of nurses and improve the pa-tient's satisfaction with nursing service.
Keywords：Mind mapInpatientsNursing service
Publication Date：2015-01-01
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：3( 17-19 )