Digital competence,process innovation and organizational resilience of energy enterprises:A dynamic capability perspective

LIU Yi; ZHAO Chen; LIU Manzhi

doi:10.13202/j.cnki.cer.2026.01.20

Abstract：Against the backdrop of the wave of digitalization sweeping across industries and the complex and changing internal and external environments facing energy companies,exploring how to improve the organizational resilience of energy companies has become a key issue.Based on dynamic capabilities theory,using survey data from 454 energy enterprise managers,the study empirically explores the impact of digital capabilities on organizational resilience and examines the mediating role of process innovation and the moderating role of redundant resources.The study finds that:digital capability has a significant positive effect on organizational toughness(planned organizational toughness and adaptive organizational toughness)in energy firms;process innovation mediates the relationship between digital capability and adaptive organizational toughness;redundant resources weaken the positive relationship between digital capability and process innovation,and moderates the mediating role of process innovation between digital capability and organizational toughness,i.e.,the more the redundant resources of an organization,the more the digital capability is reduced through process innovation,the more the redundant resources of an organization are reduced through process innovation,the more the digital capability is increased through process innovation,and the more the redundant resources of an organization are increased.The more resources there are,the weaker the positive effect of digital capability on adaptive organizational resilience through process innovation.The findings of the study will provide a reference for energy enterprise managers to pay attention to digital capacity building and rationally allocate redundant resources,so as to give full play to the role of process innovation in improving organizational resilience and enhancing enterprises'ability to cope with complex environments.