Cognition and demands of elderly patients with mental disorders regarding the"Internet+nursing service":a qualitative study

LI Jinyuan; LI Yuchao; ZHOU Lei; ZHANG Meng; LI Zhi

doi:10.12104/j.issn.1674-4748.2025.24.026

Abstract：Objective:To develop a comprehensive comprehension of the cognition and requirements of elderly patients with mental disorders regarding the"Internet+nursing service",and provide reference for high-quality and efficient online nursing service.Methods:The researchers utilized phenomenological research method to purposively select a sample of 16 elderly patients with mental disorders from a tertiary psychiatric hospital in Tianjin between October 2022 and June 2023.Semi-structured interviews were conducted with the participants,and the data obtained were subjected to analysis using the Colaizzi content analytical method.Results:The requirements of elderly patients with mental disorders regarding the"Internet+nursing service"were classified into three main themes:inadequate understanding of the"Internet+nursing service"varying levels of willingness to utilize it,and inconsistent willingness to pay for it.These patients expressed the need for a competent and reliable"Internet+nursing service",which encompasses the expertise of healthcare professionals,the quality of the Internet platform's services,and the content of the provided assistance.Furthermore,these patients expressed significant needs for psychological,emotional,and social support,along with a strong desire for supportive relationships.Conclusion:Elderly mental disorder patients exhibit a significant need for the"Internet+nursing service".It is crucial to promptly establish and execute an appropriate online nursing service specifically designed for these patients.Attention should be given to addressing their psychological requirements in order to enhance their overall quality of life and good health in old age.