Research hotspots and development trends of patient journey mapping based on Web of Science:a visual analysis
CHEN Xun
SHUAI Yuwei
CHEN Yuena
LIN Guizhu
WU Guili
Abstract：Objective:To analyze the distribution of research literature on patient journey maps included in the WOS core database,scientifically evaluate the current research and development status,hotspots and frontiers in this field,and provide reference for in-depth research on patient journey mapping in the future.Methods:Literature on patient journey mapping was retrieved from the Web of Science Core Collection database from its inception to June 2024.Analysis was performed using CiteSpace 6.3 R1 software,focusing on keyword statistics,keyword clustering analysis,time evolution analysis,and research frontier analysis.Results:A total of 1013 relevant articles were included,with the annual publication volume showing an overall upward trend.Research hotspots mainly focused on patients' quality of life,subjective experience and nursing pathways.Digital health may become a future research trend in patient journey mapping.Conclusion:Patient journey maps,as a patient-oriented technology and form that measures and visualizes an individual's experience throughout the entire medical service process,are receiving increasing attention from researchers.This study analyzed the research hotspots and frontiers of patient journey mapping using CiteSpace,providing valuable reference and guidance for future research directions in the field of patient medical experience in China.
Keywords：patient journey mappingbibliometricsCiteSpacevisualization analysis
Publication Date：2025-12-15
Online Publishing Date：2025-12-22(First online date of this platform, not the publication date of the document)
Pages：6( 4432-4437 )