Cognition and attitude of medical staff from a city on workplace violence
Li Lei
Feng Xiaolei
Wu Liuguang
Yao Wu
Wang Wei
Abstract：Objective To investigate the status of cognition and attitude of medical staff from 2 general hospitals in a city on workplace violence. Methods The status of cognition and attitude to workplace violence of medical staff were investigated by ap-plying homemade questionnaire. Results 28. 0% of medical staff had never heard of workplace violence. 96. 9% of medical staff thought the content of job training should include the prevention strategies of workplace violence. Medical staff thought the main strategies to prevent or reduce workplace violence were correct media guidance(86. 5% );respect to medical staff,impro-ving the service attitude(86. 1% );improving the skill of communication,strengthening ability of dealing with workplace violence (78. 6% ). Conclusion Hospital should create a more supportive and safer working environment for prevention of workplace vi-olence. The main strategies to prevent or reduce workplace violence include correct media guidance and respect to medical staff, improving the service attitude and the skill of communication,strengthening ability of dealing with workplace violence.
Keywords：hospitalsworkplaceviolencemedical staff
Publication Date：2015-01-01
Online Publishing Date：2026-09-12(First online date of this platform, not the publication date of the document)
Pages：3( 32-34 )