Multi-departmental Collaboration Centered on Project Management Enhances the Patient Experience for Breast Cancer Patients
Wei Jihong
Chen Jingwen
Hu Haiyan
Abstract：Objective:To study the role of project management in promoting multisectoral collaboration to improve the healthcare experience for breast cancer patients.Methods:A total of 140 breast cancer patients treated at the Breast Disease Center outpatient clinic,day treatment center,and inpatient department of Mianyang Central Hospital during the second quarter(April-June)and third quarter(July-September)of 2022 were selected as study subjects.They were randomly assigned to a control group and an intervention group,with 70 patients in each group.The control group received conventional medical management,while the intervention group specifically implemented a multidisciplinary collaboration strategy centered on project management.This approach aimed to optimize treatment plans and reduce treatment-related side effects through close coordination among a cross-disciplinary team of specialists.Results:Outpatient waiting times were significantly reduced in the intervention group,and both outpatient and inpatient satisfaction levels showed marked improvement,with all differences statistically significant(P＜0.05).Conclusion:A project management-driven collaboration model has effectively reduced patient wait times by optimizing resource allocation,thereby enhancing diagnostic and treatment efficiency and patient satisfaction,significantly improving the overall healthcare experience.
Keywords：Breast cancerPatients with chronic diseasesInterdisciplinary cooperationProject managementMedical experience
Publication Date：2026-03-10
Online Publishing Date：2026-04-01(First online date of this platform, not the publication date of the document)
Pages：3( 600-602 )