Discussion on the Application of WeChat Follow-up Method in the Follow-up Work of Assisted Reproduction Center
Wang Lei
Wu Rongfeng
Xu Shufen
Abstract：Objective:To explore the important role of follow-up work by WeChat in improving the follow-up work rate and satisfaction of patients in the assisted reproductive center by conducting a questionnaire survey,a survey on the efficiency of follow-up work and satisfaction rate after follow-up by WeChat.Methods:A total of 200 cases in the assisted reproductive center were randomly selected and divided into an observation group(follow-up via WeChat,n=100)and a traditional group(follow-up vis telephone and/or text message,n=100).The average number of follow-up visits required to obtain complete follow-up information,the first follow-up response rate,the rate of active response without immediate response,the time required for follow-up,and patient satisfaction rate were compared between the two groups.Results:The average number of follow-up visits required to obtain complete follow-up information,the first follow-up response rate,the active response rate,and satisfaction rate in the observation group were significantly higher than those in the control group,while the non-response rate and the time required for follow-up were significantly lower than those in the control group,with statistically significant differences(t=-6.151;x2=13.755,9.991,5.980,53.898,-20.114;P＜0.05).Conclusion:Joint education by doctors and nurses has improved patients'awareness of the importance of follow-up work.WeChat follow-up method can significantly improve the efficiency of follow-up work and patient satisfaction.
Keywords：Assisted reproductive technologyClinical pregnancy follow-upFollow-up methodWeChatFollow-up work efficiencySatisfaction survey
Publication Date：2025-04-25
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：3( 971-973 )