Construction and application of an integrated intelligent work assignment system for medical auxiliary staff based on lean healthcare principles
MA Yan
WANG Xiangyu
ZANG Meina
XING Haiying
GUO Conghui
XI Wenjie
LI Qingyin
Abstract：Objective To construct an integrated intelligent work assignment system for medical auxiliary staff based on the lean medi-cal philosophy and to evaluate its clinical effectiveness.Methods On the basis of the hospital's intelligent informatization system,with the optimization of the traditional management mode of medical auxiliary personnel as the guide,integrating the concept of lean medical manage-ment,and with the help of informatization technology to build an integrated intelligent work assignment system for medical auxiliary personnel.From August to October 2023,a prospective,single-center,parallel randomized controlled trial was conducted to study the clinical application of the system.The patient transfer efficiency,patient transfer abnormalities,and the satisfaction of nurses with the work of medical auxiliary staff and the satisfaction of medical auxiliary staff were compared between the two groups after the application of the system.Results The transfer efficiency by the medical auxiliary staff in the experimental group and the satisfaction of nurses with the work of medical auxiliary staff were significantly higher than those in the control group,with statistically significant differences(P＜0.001).No adverse events occurred dur-ing the patient transfer in both groups.Conclusion Based on the lean medical philosophy,the integrated intelligent work assignment system for medical auxiliary staff could significantly improve the efficiency of cardiovascular interventional surgeiy patient transfer,real-time monito-ring of patient transfer process safety,improve the interventional catheterization laboratory nurses' satisfaction with the work of medical auxilia-ry staff,realize the accurate performance appraisal,and stimulate the work motivation and aggressiveness of medical auxiliary staff.
Keywords：lean healthcaremedical auxiliary staffintegrationintelligent work assignment systemsystem constructioncardiovascular interventional surgerynursing
Publication Date：2025-05-10
Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)
Pages：6( 373-377,382 )