The mediating effect of perceived management care between transition shock and feedback seeking behavior in newly recruited nurses

ZHU Tianshun; ZHU Keke; XUE Huiyuan; WEI Changhui; JIAO Congcong; WANG Ping; WANG He

doi:10.3969/j.issn.1671-315x.2024.09.010

Abstract：Objective To explore the relationship among transition shock,perceived management care and feedback seeking behavior in newly recruited nurses,so as to provide a theoretical basis for promoting feedback seeking behavior in newly recruited nurses.Methods From June 2021 to June 2023,a total of 363 newly recruited nurses from five tertiary class A hospitals in He'nan Province were selected as the study subjects,and were surveyed using the General Information Questionnaire,the Transition Shock of Newly Graduated Nur-ses Scale,the Caring Assessment Tool Administration,and the Feedback Seeking Behavior Scale.Results The score of transition shock of newly recruited nurses was(78.98±21.16),the score of perceived management care was(131.91±21.87),and the score of feedback seeking behavior was(53.93±11.49).The transition shock of newly recruited nurses was negatively correlated with the perception management care and feedback seeking behavior(r1=-0.594,r2=-0.300,P＜0.01),and the perception management care was positively correlated with the feedback seeking behavior(r=0.399,P＜0.01).Perceived management care played a complete mediating role between the transition shock and feedback seeking behavior of newly recruited nurses,and the effect value was-0.292,accounting for 83.67％of the total effect.Conclusion The feedback seeking behavior of new nurses is at an upper-middle level.Perceived management care plays a complete media-ting role between the transition shock and feedback-seeking behavior of new nurses.It is recommended that nursing managers strengthen hu-manistic care for new recruits,so as to reduce the negative effects during their role change and further stimulate their behavioral tendency to actively seek feedback.