Application of service quality gap model and perceived performance model in the management of the outpatient and emergency infusion room

WU Qian; TIAN Xiao-lan; CHEN Wei; SHI Yan

doi:10.3969/j.issn.1671-315X.2012.12.024

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DOI: 10.3969/j.issn.1671-315X.2012.12.024

Application of service quality gap model and perceived performance model in the management of the outpatient and emergency infusion room

WU Qian

TIAN Xiao-lan

CHEN Wei

SHI Yan

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Publication Date：2012-01-01

Online Publishing Date：2025-08-15(First online date of this platform, not the publication date of the document)

Pages：3( 889-890,906 )

Journal of Nursing Administration

ISTIC

ISSN：1671-315X

Year, Vol.(Issue)：2012,12(12)