A New Paradigm of Operations and Maintenance Management Driven by Digital and Intelligent Transformation:Building a"Technology-Function-Organization"Collaborative Framework for High-end Equipment Manufacturing
DAI Anshu
SONG Yao
YAN Jianhai
HE Zhen
Abstract：With the deep integration of next-generation information technologies and high-end equipment manufacturing,traditional operations and maintenance(O&M)models are encountering serious challenges in terms of real-time performance,intelligence,and full lifecycle management.From the perspective of digital and intelligent transformation,this study systematically explores a novel digital and intelligent O&M management paradigm driven by emerging technologies,aiming to construct a technology-function-organization collaborative framework that promotes high-quality industrial development.The study reveals the core characteristics of digital and intelligent O&M:data-driven decision-making,intelligent technology penetration,full lifecycle management,cross-domain collaboration,and diversified value creation.Based on this,the study proposes a three-layer O&M management model of"technology-function-organization"and combines the technological foundations,functional closed loops,and industrial ecosystems to achieve a paradigm shift from passive response to proactive prevention and value co-creation.Case studies demonstrate that Goldwind Technology establishes a closed-loop system through technology integration,verifying the significant effectiveness of the proposed O&M model in enhancing efficiency,optimizing resources,and promoting collaboration.The study further proposes a pathway for constructing an O&M service ecosystem,providing theoretical support and practical guidance for advancing digital transformation in the high-end equipment manufacturing industry.
Keywords：digital and intelligent operations and maintenance(O&M)high-end equipmentnew generation information technologydigital transformationvalue co-creation
Publication Date：2025-12-31
Online Publishing Date：2026-01-16(First online date of this platform, not the publication date of the document)
Pages：14( 1-13,29 )